77dd's Privacy Policy
Your personal information is of the highest importance to us. This policy clearly describes how 77dd collects, uses, and keeps your information secure.
This privacy policy ("Policy") applies between the 77dd platform ("we", "us") and its users ("you", "your"). When you access 77dd.lat, register, or use our services, you are considered to have agreed to the terms of this privacy policy.
We believe that the protection of your personal information is a fundamental right. 77dd always maintains transparency about how your data is collected and uses your information only for necessary purposes. We keep your data secure through SSL encryption and modern security technology.
Please read this policy carefully. If you have any questions, contact us at [email protected].
Data Collection — What Information We Collect
77dd collects various types of information to help provide you with a safe and improved experience. This information is divided into two main categories.
1.1 Information You Provide Directly
During registration and account management, you provide us with the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Bangladesh National ID (NID) or passport details (for identity verification)
- bKash, Nagad, or Rocket account number (for transactions)
- Residential address
- Information and messages provided when contacting us
1.2 Automatically Collected Information
When you use our site, the following information is collected automatically:
- IP address and geographic location (at country level)
- Browser and device type
- Date and time of site access
- Pages visited and gaming activity history
- Cookies and session data
- Referral source (which site you came from)
Purpose of Data Use
77dd uses your information only for lawful and necessary purposes. We never sell your personal information to third parties without your consent.
2.1 Primary Purposes
- Account creation, verification, and management
- Processing secure financial transactions via bKash, Nagad, and Rocket
- Completing the KYC process and age verification (confirming 21+)
- Providing gaming services and promotions
- Providing customer support (24/7 live chat and email)
- Paying out winnings and bonuses
2.2 Secondary Purposes
- Maintaining platform security and preventing fraud
- Ensuring responsible gaming and identifying problematic gambling behavior
- Ensuring legal compliance and anti-money laundering (AML)
- Analysis and research for service improvement
- Sending promotional offers based on your preferences (subject to your consent)
- Resolving technical issues and improving platform performance
Data Sharing and Disclosure
77dd gives the highest priority to protecting your personal information. We share information with third parties only in the limited circumstances described below.
3.1 Service Provider Partners
Operating our platform requires working with certain trusted service providers, such as payment processors (bKash, Nagad, Rocket), game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, etc.), and technical service suppliers. These partners receive only the information necessary for their specific tasks and are bound by strict confidentiality agreements.
3.2 Legal Obligations
We may disclose information to legal authorities in the following circumstances:
- To comply with a court order or legal process
- To assist in the investigation of suspected money laundering or financial fraud
- To protect the safety of us or our users
- To comply with applicable laws and regulations
3.3 What We Do Not Do
- We never sell your information to advertisers
- We do not share information with third parties for marketing purposes without your consent
- We do not disclose your financial information to any unauthorized party
Cookies and Tracking Technology
77dd uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.
4.1 Types of Cookies We Use
- Essential Cookies: Required to maintain your session and remember your login status.
- Functional Cookies: Used to remember your preferences (language, theme, etc.).
- Analytics Cookies: Used to collect site usage statistics, which help improve our services.
- Security Cookies: For fraud detection and account protection.
4.2 Cookie Controls
You can disable cookies at any time from your browser settings. Please note, however, that disabling essential cookies may affect some key platform functions and you may not be able to log in properly.
Data Storage and Security
77dd follows industry standards in protecting your personal information. Our security measures are as follows.
5.1 Data Security Methods
- SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted.
- Database Encryption: All stored sensitive information is kept in encrypted form.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Regular Security Audits: Our systems undergo regular security testing.
- Restricted Access Controls: Only authorized personnel can access your information.
- Firewall and DDoS Protection: To protect against cyber attacks.
5.2 Data Retention Period
We retain your information for as long as necessary to meet legal requirements or provide services. Even after an account is closed, certain information may be retained for a specific period for legal obligations or dispute resolution purposes. Transaction records are retained long-term for fair play and anti-money laundering purposes.
Your Rights
You have several important rights over your personal information. 77dd fully respects these rights.
6.1 Right to Access
You can request a copy of your personal information held by us at any time. Processing the request may take up to 30 business days.
6.2 Right to Correction
If the information we hold about you is incorrect or incomplete, you can request a correction. This can be done through account settings or by contacting our support team.
6.3 Right to Deletion
In certain circumstances you can request deletion of your personal data. However, some information may need to be retained due to legal obligations (such as financial transaction records) or security reasons.
6.4 Right to Object to Processing
You can opt out of marketing communications at any time. Every promotional message includes an unsubscribe option, or you can send a request directly to [email protected].
6.5 How to Exercise Your Rights
To exercise any of the above rights, contact us via our 24/7 live chat or by email at [email protected]. After confirming your identity, we will process your request promptly.
Privacy Protection for Minors
77dd's services are for people aged 21 and above only. We do not knowingly collect any information from minors.
We use age verification methods during the registration process. If we learn that a person under the age of 21 has created an account, that account will be immediately closed and any collected information will be deleted.
If you believe a minor has opened an account, please contact us at [email protected].
Third-Party Links and Services
The 77dd platform may have integrations with game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, NetEnt, Microgaming, Ezugi, and others. These third-party software products and services have their own privacy policies.
We are not responsible for the privacy practices of these third-party providers. However, we work only with providers that adhere to industry security standards.
The privacy policies of our payment partners (bKash, Nagad, Rocket) apply when you transact through them. 77dd shares with them only the information necessary to confirm a transaction.
Policy Changes and Updates
77dd reserves the right to update this privacy policy from time to time. For significant changes, we will notify you by email or through a notice on the platform.
9.1 Notice of Changes
We will endeavor to notify you at least 30 days before any significant change takes effect. If you continue using our services after a change, you will be considered to have agreed to the updated policy.
9.2 Policy Version
The date of the most recent update is noted at the top of this page. Contact us to review older versions.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please get in touch. Our support team is available in Bengali 24/7.
Get instant support via 24/7 live chat
We typically respond to emails within 24 hours.